A True Story: The Phishing Email That Changed a Close
A bookkeeper received a believable request to change a vendor’s bank details right before payment runs. A subtle typo in the domain raised doubt. Instead of rushing, she paused, called the vendor contact, and uncovered a well-crafted impersonation attempt that would have rerouted funds.
A True Story: The Phishing Email That Changed a Close
The team adopted dual control for vendor changes, enforced mandatory call-backs, and added conditional MFA prompts for risky sessions. Anxiety dropped because the process changed behavior, not just words on a policy page. Training included quick role-play, not lengthy slide decks.